Your Privacy Matters

1. Introduction

Top G Labs Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (topglabs.co.uk) and our mobile applications, including:

• Crazy Chicken: An offline game application that does not collect any personal data
• Expiry Tracker - Smart Reminder App: An application that allows users to sign in, sign up, and save data

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

2.1 Website (topglabs.co.uk)

When you visit our website, we may collect:

• Contact Information: Name, email address, phone number (when you submit our contact form)
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages
• Cookies and Tracking Technologies: See our Cookie Policy for details

2.2 Crazy Chicken

Our Crazy Chicken game application does NOT collect any personal data. The app:

• Operates entirely offline
• Does not require internet connection
• Does not collect, store, or transmit any personal information
• Does not use analytics or tracking services
• Does not require user registration or sign-in

2.3 Expiry Tracker - Smart Reminder App

When you use our Expiry Tracker app, we collect:

• Account Information: Email address, password (hashed), username (if provided)
• User Content: Items you track, expiry dates, reminders, notes, and other data you input
• Device Information: Device type, operating system, app version
• Usage Data: App features used, interaction patterns (for app improvement)
• Location Data: Only if you grant permission and use location-based features (optional)

3.1 Website

We use website data to:

• Respond to your inquiries and provide customer support
• Send you information about our services (with your consent)
• Improve our website functionality and user experience
• Analyze website usage and trends
• Ensure security and prevent fraud

3.2 Expiry Tracker App

We use app data to:

• Provide and maintain the app's core functionality (tracking items and sending reminders)
• Create and manage your user account
• Sync your data across devices (if you use multiple devices)
• Send you push notifications for reminders (with your permission)
• Improve app performance and fix bugs
• Develop new features based on user needs
• Ensure app security and prevent unauthorized access

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our services (e.g., cloud hosting, email services, analytics). These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• With Your Consent: When you explicitly authorize us to share your information

Crazy Chicken: Since this app collects no data, there is no data to share.

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure password hashing (bcrypt/argon2) for user accounts
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure cloud infrastructure with reputable providers
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Depending on your location, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
• Right to Complain: Lodge a complaint with your local data protection authority

To exercise these rights, please contact us at contact@topglabs.co.uk. We will respond within 30 days.

• Website Contact Forms: Retained for 2 years or until you request deletion
• Expiry Tracker App Data: Retained for as long as your account is active, or until you delete your account
• Account Information: Retained for 30 days after account deletion (for recovery purposes), then permanently deleted
• Analytics Data: Aggregated and anonymized data may be retained longer for statistical purposes

You can delete your account and data at any time through the app settings or by contacting us.

8. Children's Privacy

Our services are not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) where applicable, to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you via email or through our apps. You are advised to review this Privacy Policy periodically for any changes.