Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

This Cookie Policy explains how Top G Labs Ltd ("we," "our," or "us") uses cookies and similar tracking technologies on our website (topglabs.co.uk) and within our mobile applications. This policy should be read alongside our Privacy Policy and Terms of Service.

2.1 Essential/Strictly Necessary Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as the website cannot function without them.

2.2 Analytics/Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information. This helps us improve our website's functionality and user experience.

Opt-out: You can opt-out of analytics cookies through our cookie consent banner or your browser settings.

2.3 Functional Cookies

These cookies allow our website to remember choices you make (such as your language preference, region, or theme) and provide enhanced, personalized features.

• Purpose: Remembering preferences, personalization, accessibility settings
• Duration: Typically up to 1 year
• Examples: Language settings, theme preferences (dark/light mode), region selection

2.4 Marketing/Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Current Usage: We currently do not use marketing or advertising cookies on our website. If we introduce such cookies in the future, we will update this policy and obtain your consent where required.

2.5 Live Chat Cookies

We use Tidio for live chat support on our website. Tidio may set cookies to enable chat functionality, remember your conversation history, and improve customer support experience.

Some cookies are placed by third-party services that appear on our website. We do not control these cookies. Third parties that may set cookies include:

• Analytics Providers: Google Analytics, Vercel Analytics
• Live Chat: Tidio
• Content Delivery Networks (CDNs): Vercel Edge Network, Cloudflare (if applicable)
• Hosting Providers: Vercel
• Font Services: Google Fonts (no cookies, but may log IP addresses)

These third parties have their own privacy policies. We recommend reviewing their privacy notices for more information about how they use cookies.

4. Tracking Technologies in Mobile Apps

Our mobile applications may use similar tracking technologies:

4.1 Offline Apps & Games

Apps that operate entirely offline do not use cookies, tracking technologies, or collect any data. All data is stored locally on your device.

4.2 Online Apps with Accounts

Apps that require user accounts may use:

• Local Storage: To store app settings and preferences
• Secure Storage: Using Keychain (iOS) or EncryptedSharedPreferences (Android) for authentication tokens
• Device Identifiers: For authentication and security purposes

4.3 Games with Analytics/Ads

Games that include analytics and/or advertising may use:

• Firebase Analytics: For understanding gameplay patterns and app usage
• Advertising Identifiers: GAID (Android) or IDFA (iOS) for serving ads (where applicable)
• Crash Reporting: Crashlytics for stability monitoring

Each app's specific tracking technologies are disclosed in its app store privacy label and our Privacy Policy.

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. You can:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences by category
• Change your preferences at any time through our cookie settings

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set your browser to notify you when cookies are being set
• Browse in private/incognito mode

Note: Blocking essential cookies may affect the functionality of our website.

5.3 Browser-Specific Instructions

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy, Search, and Services → Cookies and site permissions
• Opera: Settings → Privacy & Security → Cookies

5.4 Mobile Device Settings

You can control tracking on mobile devices through:

• iOS: Settings → Privacy & Security → Tracking (disable "Allow Apps to Request to Track")
• Android: Settings → Privacy → Ads → Delete advertising ID or Opt out of Ads Personalization

5.5 Third-Party Opt-Out Tools

You can also opt-out of certain third-party cookies by visiting:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Network Advertising Initiative: NAI Consumer Opt-out
• Digital Advertising Alliance: DAA WebChoices
• European Interactive Digital Advertising Alliance: Your Online Choices

Do Not Track (DNT): Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. There is currently no universally accepted standard for how DNT signals should be interpreted.

Global Privacy Control (GPC): We recognize and honor Global Privacy Control signals. If your browser sends a GPC signal, we will treat this as a valid opt-out request for the sale/sharing of personal information under applicable privacy laws (such as CCPA/CPRA).

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top
• Displaying a notification through our cookie consent banner (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.